SHIPPING & DELIVERY POLICY
At CASA MILANO, we want your order to reach you safely and smoothly.
1. FREE UK SHIPPING
🇬🇧 FREE STANDARD SHIPPING TO THE UK
CASA MILANO offers FREE STANDARD SHIPPING to eligible addresses in the United Kingdom.
Shipping cost: FREE
Destination: United Kingdom
Delivery: Standard delivery
Tracking: Provided where available
2. PROCESSING
Orders are normally processed after payment has been successfully received.
Processing times may vary depending on order volume, product availability and promotional periods.
3. DELIVERY TIMES
Estimated delivery times are displayed at checkout or communicated with your order.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Delays may occur because of circumstances outside our reasonable control, including carrier disruption, customs procedures, severe weather or other unforeseen events.
4. TRACKING
Where tracking is available, tracking information may be sent to the email address provided with your order.
Please ensure your delivery information is accurate before completing your purchase.
5. INCORRECT ADDRESS
If you provide an incorrect or incomplete delivery address, please contact us immediately at:
We will make reasonable efforts to assist, but additional costs may apply where an order has already been dispatched.
6. DAMAGED DELIVERY
If your package arrives damaged, please contact us as soon as reasonably possible.
Include your order number and photographs of the packaging and product where appropriate.
7. LOST DELIVERY
If you believe your order has been lost, contact:
We will investigate with the relevant delivery provider.
8. CONTACT
For shipping questions:
CASA MILANO
info@casa-milano.shop